12 Warranty Questions Before Checkout

1. Motor warranty length — 24 months is 2026 export standard; get it in writing.
2. Are tiles covered or wear-items only?
3. Local service contact or return-to-factory only?
4. Spare motor lead time if café-duty failure?
5. Error codes 00–54 — is a printed guide included?
6. Who registers warranty — buyer or dealer?
7. CE motor test report available?
8. Fold hinge — separate mechanical warranty?
9. Shipping damage — who files claim?
10. 101/106 mode defects — firmware update path?
11. Refund window if spec mismatch on delivery?
12. Official retail channel — we recommend INEAN PLAY for traceability.

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